Privacy Policy
This Privacy Policy explains how Sail Away Guide collects, uses, and protects your personal information when you visit our website. We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to all visitors to sailawayguide.com and any information collected through the website.
This policy covers personal information collected through sailawayguide.com, including data you provide directly and data collected automatically during your visit. It does not extend to third-party websites linked from our pages.
Information We Collect
We collect personal information that you voluntarily provide to us, as well as some information automatically collected through your use of the website. We do not collect financial information or any data related to online gambling, as we do not offer such services.
- Contact information: name, email address, and phone number if you contact us.
- Usage information: pages visited, time spent, referring URLs, device and browser type.
- Technical information: IP address, approximate location derived from IP, and operating system.
- No financial data: we do not collect payment details or any information related to online gambling.
How We Use Your Information
We use your personal information to provide, maintain, and improve our website and services. We do not send marketing emails without your consent.
- To respond to your enquiries and provide customer support.
- To personalise your experience and deliver relevant content.
- To analyse website usage and improve our content and functionality.
- To comply with legal obligations and protect our rights.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather usage data. You can control cookies through your browser settings; however, disabling essential cookies may affect site functionality.
Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties. We may disclose information in limited circumstances.
- Service providers: trusted partners who assist us in operating the website, such as hosting and analytics providers.
- Legal requirements: if required by law or to protect our rights and safety.
- Business transfers: in the event of a merger or acquisition, your information may be transferred as part of the business assets.
Data Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
- Data is stored on secure servers with restricted access.
- We use encryption for data transmission (HTTPS).
- Despite our efforts, no method of transmission over the internet is 100% secure.
Your Rights and Choices
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate.
- You may request access by contacting us using the details below.
- We will respond to your request within a reasonable timeframe, typically 30 days.
- You may also request deletion of your personal information, subject to legal obligations.
International Data Transfers
Some of our service providers may be located overseas, which means your personal information may be transferred to and stored in other countries. We take reasonable steps to ensure that overseas recipients handle your information in accordance with the APPs. By using our website, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Effective date: 1 September 2026
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.
- Email: [email protected]
- Phone: +61 9 0175 1338
- Address: Level 3, 100 George Street, Sydney NSW 2000, Australia